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Frequently Asked Questions - Payment


What type of payments do you accept?
Credit cards accepted are American Express, Mastercard, and Visa. These are the quickest methods. If paying by credit card online isn't your thing, we also accept PayPal, Western Union, and money orders made out in US dollars. These are the slowest option as we have to receive payment before processing and shipping your order.
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What is this credit memo included with my order?
It means we were out of stock of something and credited your card back for this out of stock item. It is not a store credit since we refunded back your credit card or issued you a check if you paid by a money order.
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My credit card was declined. Now what?
We can try running your card again, however if it still doesn't go through, please contact your credit card's issuing bank to see if there's something wrong with your account.
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What is the CVV/CVV2 security code on my credit card?
On your American Express, its the 4 digit number printed on the front above your credit card number. On your Mastercard or Visa, its the 3 digit number printed on the back of your credit card after your account number. We use this to verify that you are the real cardholder.
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