Frequently Asked Questions

• How do I place an order?
• I'm an International customer...can I order from your site?
• Where is my order?
• Why is my order taking so long?
• I'm missing items or received the wrong product. Now what?
• What taxes do I have to worry about?
• What are your shipping options?
• How can I change or cancel an order?
• What is your return or exchange policy?

• How do I listen to all those audio samples?
• How do I search for a certain item?
• I use to be able to see track listings, but now I can't. Why?
• Is your website secure?
• What is your privacy policy?
• How do I report a bug or a problem with the site?
• Do you do link exchanges?
• Can I link to your site?
• Your website looks awful, are you guys for real?

• What type of payments do you accept?
• What is this credit memo included with my order?
• My credit card was declined. Now what?
• What is the CVV/CVV2 security code on my credit card?

• How can I get my hands on an item that is out of stock?
• Do you sell CDs?
• Why would I want to add doubles?
• Do you sell wholesale or distribute?
• I'm not a "professional" DJ, how can I order the compilations?
• What are white label items?
• I would like to sell my product on your site. How can I do this?

• I emailed you but I've never heard back. Why?

• Do you service DJs or have a record pool?
• Can I send you a mixtape or demo?